// FAQ
Frequently Asked Questions
blok.Design FAQ answers the main questions about graphic tees, Roblox avatar packs, delivery, sizing, returns and customer support before you order.
blok.Design FAQ: orders and products
What does blok.Design sell?
blok.Design sells independent graphic tees and digital Roblox avatar packs. Physical products are listed in the shop, while virtual products sit in the Roblox collection.
Are products made to order?
Many physical items are produced after purchase, which helps avoid unnecessary stock waste and keeps the catalogue flexible for new drops.
How do I choose a size?
Use the size guide before checkout. Compare the measurements with a tee you already like rather than relying only on the label size.
Delivery and returns
Is UK shipping free?
Free UK shipping is part of the blok.Design offer on physical products. See the shipping page for more detail.
Can I return an item?
Use the returns page before sending anything back. Contact support first with your order number, product name and reason for the request.
What if my item is faulty or incorrect?
Contact support with clear photos of the product, print area and packaging. The team will review the issue and advise the next step.
Roblox avatar packs
What is included in a Roblox pack?
A Roblox product includes digital texture assets prepared for upload/use in Roblox, plus instructions where supplied. The product page explains what is included before purchase.
Are Roblox packs shipped?
No. Roblox packs are digital download products, so they do not require physical delivery.
Do Roblox packs include physical tees?
No. A Roblox pack is a digital product unless the listing clearly says otherwise. Physical graphic tees are sold separately.
Support
How do I contact blok.Design?
Use the contact page or email info@blokdesign.shop. Include the order number if the message is about a purchase.
Where should I start browsing?
Start with collections if you know your style lane, or browse all products through the main shop.
Last updated: 31 May 2026